Returns and Refunds

Maycore Collection Ltd. is here to provide you with quality K-Pop Goods and Merchandise. However, if you are not 100% satisfied with your purchased items, we are here to help you.


What Items are eligible for Return?

  • K-Pop Albums
  • Official Merchandise


What Items are NOT eligible for Return?

  • Opened or Unsealed K-Pop Albums
  • Opened or Unsealed Official Merchandise



To return your items, please follow the steps below.

  1. Item(s) must be sealed, unopened and in the original packaging.
  2. Returns must be made within 14 days of delivery.
  3. If 14 days have passed since the items were delivered, unfortunately we cannot offer a refund.
  4. If you meet the requirements above, please contact us at with the following:
    • Order Number
    • Product Name
    • Reason for Returning the Product
      • Please provide photos and/or videos with a description for returning your product.



    If you are eligible for a refund on your items, we will send you the address for return order shipment. Upon receiving and inspecting your returned items, if the return is acceptable, please allow 7 business days for the the refund to process.

    Please note that the return shipping fees are not our responsibility and will be deducted from the total refund amount not including the original shipping cost.


    Pre-order Items

    Refunds on pre-order items can only be offered, if the request was made within the pre-order time period. Unfortunately, if your request is pass the time period, we cannot issue you a refund.


    For any further questions, please do not hesitate to contact us.