Shipping Policy
Shipping Process
Please allow 3-5 business days for us to fulfill and ship your order. If we find an influx of orders come through, we ask for your patience as there may be a delay in fulfilling and shipping your order. Please note that orders are not shipped or delivered during weekends or holidays. We will contact you through email, phone number or any means of communication provided if there is a delay in shipping your order due to unforeseeable circumstances.
Responsibility
We, Seoul Session Records, are not held responsible for the following:
- Mistakes made by Canada Post
- Wrong address given by customers
- damage to order by postal service
- PO Box issues
- Stolen packages after delivery
Additional Information
Customers are held responsible for ensuring that the address provided is filled in correctly. If the item was unable to deliver due to an incorrect address, unfortunately we won't be able to provide a refund. If you made a mistake, please contact us at info@seoulseshrecords.com within 24 hours so that we may make any revisions.